We hope that you are delighted with your purchase.
We regret that all items are non refundable unless they are found to be faulty or damaged. You must notify us within 7 days of collection or delivery to arrange a return to us and once it is received and deemed to be a fault in production, we will firstly try to fix the issue otherwise provide a replacement or refund the purchase amount as well as postage.
Sales items cannot be refunded.
These lampshades are handmade to order. For this reason there is a 7-14 day wait from placement of order.